Scheduling deep move cleanings
Do you really need a deep clean first?
Yes. For move-ins, move-outs, or places that haven't been cleaned in a while, we start with a deep clean. It sets a fresh baseline, then we keep it that way with regular visits.
Just give us 24 hours notice
We get it, plans shift. Please provide at least 24 hours notice to cancel or reschedule your appointment. Appointments cancelled or rescheduled with less than 24 hours notice may be subject to a charge.
Your safety and ours come first
Our team works carefully in every home and business. Please let us know about any hazards before we arrive — such as fragile items, pre-existing damage, loose or unstable surfaces, unsecured pets, or anything that could make the space unsafe to clean. We reserve the right to decline cleaning in spaces with serious health or safety hazards, including excessive clutter, biohazards, or unsafe working conditions. Due to insurance reasons, we cannot climb higher than a 3-step ladder or move extremely heavy furniture or appliances. We are not responsible for damage caused by unstable fixtures, improperly installed items, or pre-existing damage. We treat your belongings with care, but please secure valuables, fragile items, and items of sentimental value before we begin. If anything looks damaged before we start, we'll do our best to point it out so you're aware. Any damage concerns must be reported within 24 hours of service so we can address them promptly.
We're not happy until you're happy
We stand behind the quality of every clean. If you're not completely satisfied with your service, let us know within 24 hours and we'll come back to re-clean the areas that didn't meet your expectations — no extra charge.
Your safety comes first
Severe weather can make travel unsafe, and we will never ask our team to work in dangerous conditions. In the event of severe weather, a declared emergency, or unexpected closure, we will contact you as soon as possible to reschedule your cleaning at no charge. The same flexibility applies if an emergency prevents you from keeping your appointment — just let us know and we will find a new time that works for you. Your safety and your home always come first with B&E's Dream Clean.
Your privacy is always respected
We love showing off our work, but only with your permission. If we would like to take photos of your freshly cleaned space for our website, social media, or marketing materials, we will always ask for your consent first. We will never photograph, post, or share images of your home or business without your approval, and you can opt out at any time. You keep full control over whether your space appears in our portfolio.
Questions about B&E's Dream Clean policies?
Send a message or call 507-491-4297. We'll help you book a cleaning that fits your Waseca home or business.